Privacy Policy & Terms of Use
Operated by NovaMD LLC
Effective Date: October 10, 2025 | Last Updated: October 13, 2025
Overview
NovaMD LLC (“we,” “us,” or “our”) is committed to protecting the privacy and trust of healthcare professionals and organizations that use our medical billing services.
This Privacy Policy explains how we collect, use, and safeguard your information when you visit novamd.us or use our related services.
By continuing to use our website or services, you acknowledge and agree to the practices described in this Privacy Policy and Terms of Use.
Information We Collect
- Name, email, phone number, and organization details
- Healthcare credentials and professional information
- Form submissions and message interactions (such as SMS or email replies)
- Device, browser, and usage analytics (via cookies and similar technologies)
How We Use Your Information
- Provide accurate and efficient medical billing and administrative support
- Send service-related SMS, email, or phone communications (only with your consent)
- Respond to inquiries, support requests, and client communications
- Deliver educational or informational updates about billing or compliance
- Improve user experience and optimize our website performance
- Comply with applicable legal and regulatory requirements
SMS & Email Consent
By providing your phone number or email and checking the consent box, you agree to receive:
- Text messages (SMS/MMS) and/or emails regarding our services
- Message frequency may vary. Message and data rates may apply.
- You can opt out anytime by replying STOP or clicking Unsubscribe.
Cookies & Tracking
We use cookies and similar tools to enhance your browsing experience, analyze site performance, and personalize content.
You may manage cookie preferences in your browser settings at any time.
Data Security
NovaMD follows strict technical and organizational safeguards to protect your personal information.
While no digital system is completely immune to risk, we continuously monitor and improve our security infrastructure to safeguard your data.
Data Sharing
We do not sell or share your personal data with third parties for marketing purposes.
We only share limited data when required to deliver our services or meet legal obligations, such as:
- Authorized legal or regulatory bodies
- Trusted service providers (CRM, analytics, or communication tools) under strict confidentiality agreements
We never share or sell mobile phone contact information for marketing. All SMS, email, or phone communications are sent only with your consent and per this policy.
Your Rights
- Access, correct, or delete your personal data
- Withdraw consent at any time (where applicable)
- Request a copy of your stored data
To exercise these rights, please contact us at
info@novamd.us.
HIPAA Compliance
As a provider of medical billing services, NovaMD complies with all applicable HIPAA regulations.
Any handling of Protected Health Information (PHI) is governed by an appropriate Business Associate Agreement (BAA)
to ensure full confidentiality and compliance with federal privacy laws.
Updates to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with a revised “Last Updated” date.
Terms & Conditions
Intended Use
Our services are intended for use by licensed healthcare providers and organizations within the United States.
Consent to Receive Communications
- By providing contact details, you consent to receive SMS, email, or phone communications from NovaMD.
- Message and data rates may apply. You can opt out anytime via STOP or Unsubscribe.
No Medical Advice
NovaMD does not provide medical advice. Our services are intended to assist healthcare providers with billing and administrative processes, not to replace professional clinical judgment.
Intellectual Property
All content, designs, and materials on novamd.us are owned by NovaMD LLC.
You may not copy, reproduce, or reuse content without written permission.
Prohibited Conduct
- Submitting false information or misrepresenting credentials
- Engaging in unauthorized access or misuse of our systems
- Violating any applicable laws or terms outlined herein
Limitation of Liability
NovaMD is not responsible for indirect, incidental, or consequential damages resulting from the use or inability to use our services.
Occasional service interruptions, delays, or errors do not constitute grounds for liability.
Changes to Terms
NovaMD may modify these Terms at any time. Updates will be effective immediately upon posting on this page.
Governing Law
These Terms and our Privacy Policy are governed by the laws of the State of Florida, United States,
without regard to conflict of law principles. We comply with all applicable U.S. data protection regulations.
Contact Us
NovaMD LLC
Business Address: 500 Palm Avenue, Miami, FL 33101
Email: info@novamd.us
Phone: (786) 555-0192